Privacy Policy



Privacy Policy

1. Data Protection at a Glance

The protection of your personal data is of utmost importance to us. We treat your personal data confidentially and in accordance with the applicable data protection laws and this Privacy Policy.

In general, our website can be used without providing personal data. If personal data is collected on our website, this is always done on a voluntary basis and exclusively within the scope of the applicable legal provisions.

2. Data Controller

The controller responsible for data processing on this website is:

Otrix Production
Owner: Ezmary Mohmand

Hauptstraße 134
63579 Freigericht
Germany

Phone: +49 157 34435095
Email: info@otrix-production.de

Website: www.otrix-production.de

3. Hosting

This website is hosted by IONOS SE.

When you visit our website, IONOS collects various log files, including IP addresses, to ensure the security and stability of the website.

The processing is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in the secure and reliable operation of our website.

Further information can be found in IONOS’ Privacy Policy.

4. Server Log Files

When accessing our website, information is automatically transmitted by your browser to our web server. This information is temporarily stored in so-called server log files.

This information includes, in particular:

  • IP address
  • Date and time of the request
  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Host name of the accessing computer

This data is used exclusively to ensure the smooth operation of the website and to improve our services.

5. Contact Form

If you send us inquiries via the contact form, the information you provide, including your contact details, will be stored for the purpose of processing your request and in case of follow-up questions.

The processing is carried out on the basis of Article 6(1)(b) GDPR (pre-contractual measures) or Article 6(1)(f) GDPR (legitimate interest in processing inquiries).

The data will remain stored until the purpose for its storage no longer applies or statutory retention obligations require a longer retention period.

6. Sample Requests

When requesting product samples, we process the data you provide solely for the purpose of handling and fulfilling your sample request.

The following data may be processed:

  • Name
  • Company name
  • Address
  • Telephone number
  • Email address
  • Information about the requested products

The processing is carried out on the basis of Article 6(1)(b) GDPR.

7. Cookies

Our website uses cookies.

Cookies are small text files that are stored on your device. They help make our website more user-friendly, effective, and secure.

Some cookies are technically necessary and are set automatically. Other cookies are only used with your prior consent.

8. Cookie Consent Management

We use a cookie consent tool to manage your cookie preferences and consent.

The tool stores your selected preferences and your consent in order to comply with legal documentation requirements.

The legal basis is Article 6(1)(c) GDPR in conjunction with Section 25 of the German Telecommunications Digital Services Data Protection Act (TDDDG).

You may withdraw or modify your consent at any time through the cookie settings.

9. Google Analytics

Provided that you have given your consent, we use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyze how visitors use our website.

The following information may be processed:

  • Anonymized IP address
  • Page views
  • Time spent on pages
  • Device information
  • Browser information
  • Visitor origin

Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.

Google Analytics will only be activated after you have provided your consent via our cookie banner.

You may withdraw your consent at any time.

For more information, please visit:

https://policies.google.com/privacy

10. Google Fonts

This website may use Google Fonts.

Google Fonts is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

If Google Fonts are loaded from Google’s servers, your IP address may be transmitted to Google.

Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.

If Google Fonts are hosted locally on our server, no connection to Google’s servers is established and no personal data is transmitted to Google.

Further information is available at:

https://fonts.google.com

https://policies.google.com/privacy

11. WordPress

This website is based on the WordPress content management system.

Technically necessary data may be processed during the operation of WordPress to ensure the functionality and security of the website.

12. Recipients of Personal Data

Personal data will only be disclosed where necessary for the performance of a contract, where we are legally obliged to do so, or where you have given your explicit consent.

Recipients may include, in particular:

  • Hosting provider (IONOS)
  • IT service providers
  • Shipping service providers
  • Tax advisors and public authorities where legally required

13. Data Retention

Personal data will only be stored for as long as necessary to fulfill the respective processing purpose or as required by statutory retention obligations.

14. Your Rights

You have the right to:

  • Access your personal data pursuant to Article 15 GDPR
  • Rectify inaccurate personal data pursuant to Article 16 GDPR
  • Request erasure pursuant to Article 17 GDPR
  • Request restriction of processing pursuant to Article 18 GDPR
  • Data portability pursuant to Article 20 GDPR
  • Object to processing pursuant to Article 21 GDPR
  • Withdraw your consent at any time pursuant to Article 7(3) GDPR

15. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

The competent supervisory authority for the State of Hesse is:

The Hessian Commissioner for Data Protection and Freedom of Information

Gustav-Stresemann-Ring 1
65189 Wiesbaden
Germany

https://datenschutz.hessen.de

16. SSL/TLS Encryption

This website uses SSL/TLS encryption to protect the transmission of confidential information and to ensure secure communication.

You can recognize an encrypted connection by the “https://” in your browser’s address bar and the padlock icon.

17. Amendments to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to ensure compliance with current legal requirements or to reflect changes to our services.

The version published on this website at the time of your visit shall apply.